Liquids, Aerosols and Gels (LAG) Restrictions
What do they mean for KrisShop (Singapore Airlines) customers?

LAG restrictions apply to all carriage of Liquids, Aerosols and Gels in hand-carry luggage on all flights departing from affected airports. This includes inflight purchases from KrisShop. All LAG purchases must be placed in sealed tamper-evident bags, with receipts clearly displayed in the sealed bags.

Q1. What are the LAG items sold in KrisShop?

All items grouped under the Categories of Fragrances, Cosmetics (except makeup palettes) and Liquor/Wine are classified as LAG items. Eg. Perfumes, skincare products such as facial masks, creams, balms, gels and oil, as well as cosmetics such as mascara, lip gloss and any other items of similar consistency.

Q2. Is there a limit on the number of bags that can be brought onboard the flight? Can more than one LAG item be placed in the same sealed LAG bag?

Passengers may bring more than one sealed tamper-evident bag. The contents in the number of items in each bag must be less than 1 litre, with the receipts clearly displayed in the sealed bag.

Q3. Must LAG items placed in sealed tamper-evident bags be removed from their boxes?

No, the items do not need to be removed from their boxes.

Q4. If I am transferring or transiting at another airport, will my KrisShop LAG purchase be allowed to pass through security?

For passengers who are on transit in the following stations and continuing to another destination by air, do note that Liquid, Aerosol and Gel items purchased on board will not be permitted past the baggage security screening point. As such, you are advised to purchase such items only on the last sector of your travel.

South West Pacific Australia: Adelaide, Brisbane, Melbourne, Perth and Sydney (Except domestic flights) New Zealand: Auckland and Christchurch		West Asia and Africa Ahmedabad, Abu Dhabi, Bangalore, Mumbai, Cairo, Kolkata, Colombo, Cape Town, Dhaka, Delhl, Jeddah, Karachi, Lahore, Madras and Male
Europe Amsterdam, Athens, Barcelona, Paris, Copenhagen, Moscow, Rome, Frankfurt, London, Manchester, Milan and Zurich		North Asia Canton, Fukuoka, Hong Kong, Osaka, Seoul, Nagoya, Nanking, Narita, Beijing, Shanghai, Taipei
		South East Asia Jakarta, Bali, Hanoi, Saigon

For passengers who are on transit in the following stations and continuing to another destination by air, do note that you will be required to check in your Liquid, Aerosol and Gel items purchased on board prior to proceeding to the connecting gate before moving on to your final destination. If you are unable to check in your purchases, we recommend that such items be purchased only on the last sector of your travel.

North America
Newark, Houston, New York (JFK), Los Angeles, San Francisco

For passengers who are on transit in the following stations and continuing to another destination by air, do note that Liquid, Aerosol and Gel items purchased on board must be sealed in a KrisShop tamper-evident bag accompanied with proof of purchase. If you are on transit, please request for a tamper-evident bag when making LAG purchases.

West Asia and Africa Dubai, Istanbul, Johannesburg and Riyadh

South East Asia Singapore, Bangkok and Manila

Q5. Will KrisShop provide a full refund in the event that my LAG items are confiscated at the transiting/transferring airport?

KrisShop will NOT provide any refunds for LAG items confiscated at LAG-affected airports. If in doubt, passengers are advised to check with the cabin crew.
*Tamper-evident bags are available and will be provided only to transit/transfer passengers who purchase LAG items from KrisShop. Please check with the cabin crew on the availability of these bags. In the event that tamper-evident bags are not available, transiting/transferring passengers are advised NOT to purchase any LAG items for carriage in hand-carry luggage into LAG-affected airports, as they will be confiscated by the relevant airport authorities.

Liquids, Aerosols and Gels Restriction for Transit/Transfer Passengers:

• Duty-free items can be purchased in a sterile area (inflight sales included)
  
• Duty-free bags must be sealed and accompanied by proof of purchase
  
• Duty-free items bought at transit stations will not be permitted through the screening point